Declaration of accessibility

International Cultural Centre in Krakow undertakes to ensure the availability of website in accordance with the law of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.

The accessibility declaration applies to the site: https://ksiegarniamck.pl/en.

  • Website publication date:
  • Date of last significant update:

State of digital accessibility

Ta strona internetowa jest częściowo zgodna z załącznikiem do ustawy o dostępności cyfrowej z dnia 4 kwietnia 2019 r. o dostępności cyfrowej stron internetowych i aplikacji mobilnych podmiotów publicznych z powodu [niezgodności i wyłączeń] wymienionych poniżej.

Contents not available

Non-compliance with the Annex

  • Headers and labels. Headings need to be correctly nested but the site is supported by a content management system that automatically generates sometimes incorrectly nested headings. We take steps to fix these on an ongoing basis.
  • Low-contrast text.
  • There are elements on the page that do not have a unique id, which can hinder their visibility to assistive technologies, including links.
  • Header elements are not arranged in descending order.
  • Some form elements do not have a label.
  • There are elements on the site that do not maintain a minimum level of contrast.

Preparation of the accessibility declaration

  • Date of declaration:
  • Date of last review of declaration:

We drew up the declaration on the basis of a self-assessment based on Checklist for the digital website accessibility study v. 2.2 (docx, 0.12MB).

Facilities, restrictions and other information

  • Some graphics do not have alternative descriptions. Some form fields do not have labels, including the contact form field on the website: https://ksiegarniamck.pl/en/contact/.

Keyboard shortcuts

  • You can use the standard browser keyboard shortcuts on the website.

Feedback and contact details

You can report any problems with the digital accessibility of this website to Daniel Krawczyk – email d.krawczyk@mck.krakow.pl or by telephone 22 100 10 10.

Anyone has the right to request the digital accessibility of this website or elements thereof.

When making such a request, state:

  • your first and last name,
  • your contact details (e.g. telephone number, e-mail),
  • the exact website address of the digitally inaccessible element or content,
  • a description of what the problem is and how you would be most comfortable solving it.

We will respond to your request as soon as possible and no later than 7 days after receipt.

If this deadline is too short for us, we will inform you. In this information, we will give you a new deadline by which we will correct the errors you have reported or prepare the information in an alternative way. This new deadline will not be longer than 2 months.

If we are unable to ensure the availability of the digital website or content indicated in your request, we will offer you access by an alternative means.

Handling accessibility requests and complaints

If, in response to your request for digital accessibility, we refuse to provide the digital accessibility you have requested and you disagree with the refusal, you have the right to complain.

You also have the right to lodge a complaint if you do not agree to use an alternative means of access that we have offered you in response to your request for digital accessibility.

Submit any complaint by letter or email to the ICC management:

  • Piotr Bąk – Deputy Director for Organisational Affairs,
  • Adres: Rynek Główny 25, 31-008 Kraków,
  • mejl: p.bak@mck.krakow.pl.

Information that can be found on the government’s gov.pl portal may be helpful.

You can also inform the Ombudsman about this situation and ask him to intervene in your case.

Other information

Architectural accessibility

International Cultural Centre in Krakow

Rynek Główny 25
31-008 Kraków

The space of the building of the International Cultural Centre in Krakow is friendly to people with mobility difficulties. It is possible to enter the building and all its public areas with an assistance dog and a guide dog.

Information on the possibility of submitting an application for accessibility:
Pursuant to Article 30 of the Act on Ensuring Accessibility for Persons with Special Needs (i.e. Journal of Laws 2022, item 2240), any person with special needs or his/her legal representative, upon demonstration of factual interest, has the right to apply to the International Cultural Centre in Krakow (hereinafter: ICC) for architectural or information and communication accessibility in connection with the statutory activities of the ICC.

The application should include: contact details of the applicant, an indication of the barrier that hinders or prevents accessibility in terms of architecture or information and communication, an indication of how the applicant can be contacted, an indication of the preferred method of providing accessibility.

The completed form should be submitted in the manner of your choice: send to: dostepnosc@mck.krakow.pl

send by post to: International Cultural Centre Rynek Główny 25, 31-008 Kraków

bring in person to the International Cultural Centre between 8 a.m. and 4 p.m.

A model of the application is available: HERE

BUILDING ACCESS
The access to the building has a required width of min. 1.5 m. No moving or fixed barrier elements. A small ramp leads to the entrance door. To the right of the door there is a video intercom suitable for people with mobility impairments, which can be used to summon a security guard.

INDUCTION LOOPS
Station induction loops are installed in the building and are located in: Porterhouse Gallery – customer service station/bookshop Library

BARRIERS IN SPACE
The vast majority of circulation routes in the building are barrier-free. The exceptions are: three steps leading to the cloakroom and two steps leading to the platform in the conference room (ground floor), two steps in the viewing conference room (fifth floor annexe), the stairs leading to the footbridge connecting the two parts of the building (third floor – main building/fourth floor annexe).

PERSONAL WINDOWS
All other spaces are accessible from the ground/ground level by two passenger lifts located in the main building and in the annexe. These can be used to access all usable floors i.e. Gallery, Library, and historic basement. There are appropriately sized manoeuvring spaces in front of the lifts.

TOILETS FOR PEOPLE WITH DISABILITIES
There are three toilets for people with disabilities in the building (first floor – Gallery, ground floor – foyer of the Conference Hall, and Library – third floor of the annexe). They have the required size and manoeuvring space.


SUPPORT
Due to the considerable size of the building and the numerous passageways – the space can be difficult to navigate independently (especially for visually impaired and blind people). To this end, our staff provide support in moving around the building – please advise us of this need by approaching the gatehouse, which is located approximately 15m into the corridor, on the right-hand side. A guided path has been installed to help you reach the gatehouse, which starts behind the front door of the building.

REST AREAS
In spaces requiring significant distances to be covered (main entrance, hall), the building has rest areas: chairs (with armrests to make it easier to get up or change).

TOTUPOINT
A navigation and information system, TOTUPOINT , has been installed in the building to aid the spatial orientation of visually impaired people. It consists of eight markers located in the building space, which, by emitting sound, inform the user of their position. A list of markers with descriptions of the space can be found HERE.

Communication and information accessibility

  • A Polish Sign Language interpreter is available at the ICC. Use of the service is free of charge and does not require an appointment in advance.
  • The accessibility declaration was prepared in the Accessibility Declaration Generator. .